Terms and Conditions
Last updated: [Date]
Welcome to TopUp Zone BD (https://topupzonebd.com). By using our website and services, you agree to the following terms and conditions. Please read them carefully before making any purchase.
1. General
This website is operated by TopUp Zone BD, located in Mirpur, Dhaka. Throughout the site, the terms “we”, “us” and “our” refer to TopUp Zone BD. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions.
2. Services
TopUp Zone BD provides digital products such as:
- Game top-up services
- Digital gift cards
- Subscription codes and digital delivery
All services are delivered digitally to your provided email, WhatsApp, or website account. Physical delivery is not applicable.
3. Payment
We accept payments through various local payment methods. Once payment is confirmed, your product will be delivered as soon as possible, typically within 5–30 minutes during business hours.
4. Product Delivery
- Delivery is done digitally via email, WhatsApp, or directly on the website.
- Make sure to double-check your contact details and account info before confirming any order.
- We are not responsible for delays caused by incorrect information provided by the customer.
5. Refund Policy
All sales are final. Since digital products cannot be returned, we do not offer refunds unless the product is defective, invalid, or undelivered due to our error. See our Refund Policy for more details.
6. Account Responsibility
Customers are responsible for maintaining the confidentiality of their accounts and passwords. Any activity that occurs under your account is your responsibility.
7. Prohibited Use
You agree not to misuse our services, attempt fraud, or use fake payment screenshots. Violating these terms may lead to account suspension or legal action.
8. Customer Support
For any questions, complaints, or inquiries, contact us at:
📧 support@topupzonebd.com
📞 01784935845 (Phone & WhatsApp)
9. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Continued use of our services after changes means you accept the new terms.
If you have any concerns regarding these terms, feel free to reach out to us.